
At ACE Automotive Client Excellence Institute LLC, our mission is to serve others to deliver best-in-class client service excellence in the automotive service and repair industry.
This course has been developed for your team to generate $1,200+ AROs immediately upon completion. We focus on Transformative results as opposed to incremental growth. This course is designed to give you and your teams an elevator, not a ladder. It is time proven to consistently deliver year after year. It is designed for leaders, managers and advisors in the industry to follow best-in-class service excellence behaviors and processes with an emphasis on prioritizing relationships built through honesty, trust and respect. It leverages relationship building techniques used in the financial services industry when working with high net-worth clients to foster immediate transparency and trust. The focus is on communication to best understand the needs and wants of clients in order to create a value for your clients which differentiates you from your competitors. Understanding what is important to your client is the foundation upon which successful relationships are built. Contact us to find out if this course will benefit your organization.
A course designed for leadership and management in the automotive service and repair industry to maximize efficiency and effectiveness from your team. Focused on communicating standards and expectations and implementing processes to ensure consistent delivery from your teams. All while building trust and respect with your teams through honesty and transparency.
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